Get in touch

Real humans. Fast replies. No chatbot mazes.

What to expect

• Order questions: include your order number and we'll reply within 4 hours during business days.
• Damaged or defective: include a photo and your order number for same-day replacement.
• Returns: see Returns & Refunds.
• Press, partnerships, creator outreach: subject line "PRESS" or "CREATOR" routes to the team lead.

Business hours

Monday–Friday, 9am–6pm EDT. Weekend emails get a reply Monday morning at the latest.